We ship everything via Australia Post as we find it is the fastest, most reliable service in Australia.
Orders are processed Monday - Friday, excluding public holidays. We ship daily, and if you order before 1pm we will ship same day.
You will receive an email with your tracking number on the evening after your order has been shipped. It takes a few hours for the tracking and shipping confirmation to come through once shipped. We require a signature upon delivery so please add in the notes if you prefer it safely left without a signature.
Every Australian order is sent by express post. If you are in the Australia Post Express Post zoned areas, you will receive your order the next business day, otherwise it can take 2-3 business days to more remote areas.
International orders are shipped by Australian Airmail. These take 3-10 days depending upon where you are.
For all areas, you can enter our postcode 4131, to estimate the time it will take to reach you here.
Your order is automatically sent to our warehouse for processing as soon as you place your order. Because we ship so fast this means once an order is placed we are unable to cancel it.
Please note, customers outside Australia may also be liable for any customs, import duty or additional charges. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. We suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.