It depends on where you are. We ship every business day Monday to Friday except for public holidays.
Every Australian order is sent by Express Post. If you are in the Australia Post Express Post zoned areas, you will receive your order the next business day, otherwise it can take 2-3 business days to more remote areas.
International orders are shipped by Australian Airmail. These take 3-10 days depending upon where you are.
For all areas, you can enter our postcode 4131, to estimate the time it will take to reach you here.
We use Australia Post. In Australia we ship via Express Post.
Internationally we use Australia Post which transfers to your local national postal service once it hits your country. EG: USPS in the USA and Canada Post in Canada.
Your Australia Post tracking number we be emailed to you, and you can track it through the email or here.
Let us know ASAP as we ship super fast. If we can update it we will, unfortunately if you have entered the wrong address and it gets sent we cannot be responsible for the items not arriving.
If the items are returned to us due to your error, we will require you to pay a $10 reshipping fee.
We currently accept Visa, Mastercard, Discover, American Express & Paypal worldwide. We offer Afterpay in Australia and NZ.
We offer Laybuy in Australia, the UK, and NZ
While we abide by all Australian consumer protection laws, we do not issue refunds or exchanges due to the nature of the products.
If you have an issue with your product or delivery, please contact us to discuss your options.
If you haven’t signed up for our emails – please do! We will let you know about latest launches, news and offers. You can sign up at the bottom of the page.
Our site is in Australia. It displays your local currency based on your location as you browse and in your cart. However, in checkout it displays in Australian dollars. This might make it look as if the amount is more or less.
It is the same value, just displayed in different currencies. You will only be paying the equivalent as shown in your cart.
Please send an email to firstname.lastname@example.org with the subject WHOLESALE.
We will be giving out samples for free in orders when available.
We don't currently have samples available to purchase.
We have a basic guide to our products here. If you need more personal help, please contact us! Our products are safe for sensitive skin.
Yes! These are designed to be sensitive skin friendly.
Our products do not have expiration dates because they are cosmetic products.
All Witchcraft products have a shelf life of 18 months.
All skin care products have a PAO, or period-after-opening date that is printed on the packaging. This information is a guideline to get the most out of your products and use them at their peak efficacy. If you check your label, you will see a little open can with a number inside. This refers to the number of months in which we recommend using the product after opening.